Privacy Policy
At ANYA GLOW Limited, we only collect, store, and use your personal data within the scope of this Privacy Policy. We respect your privacy and are committed to protecting your personal data in full compliance with the Personal Data (Privacy) Ordinance (Cap. 486) and the standards set out in this policy. Before browsing our website or using our online booking system, please ensure you have read and understood the following terms and conditions regarding the use of your personal data (hereinafter referred to as the "Terms"). If you do not agree to these Terms, you may not be restricted from accessing or logging into our online booking system. Additionally, you agree and warrant that you shall not permit unauthorised third parties to log into our website on your behalf, nor shall you share your account credentials with others. When using our website and online booking system, you are required to comply with all applicable laws and regulations. This Privacy Policy outlines the categories of data we may collect, as well as the information you may provide to us when downloading, installing, registering, accessing, or using our online booking system. This policy applies solely to personal data collected via our emails, SMS, and other electronic communication channels. Specifically, this Privacy Policy does not extend to data collected offline or via third-party websites, nor does it include non-personal data generated during internet use, such as browsing data obtained through third parties. By accepting our complimentary trial offers, registering as a member of ANYA GLOW Limited, and using the information and services on our website, you signify your agreement to the terms and conditions of membership and service use, including this Privacy Policy and any other privacy protocols displayed on our website. This Privacy Policy may be amended periodically. Continued use of our services following any such amendments signifies your acceptance of the revised terms. We encourage you to review this Privacy Policy regularly to stay informed of the latest version.
Privacy Policy Statement
Collection of Personal Data
ANYA GLOW Limited collects personal data including, but not limited to, membership registration details, enquiries, and identifiable data such as your full name, email address, mailing address, or other contact details. We may also collect data through our website and various aesthetic centres. When browsing our website, we automatically collect IP addresses to facilitate website management. When it becomes necessary to obtain your personal data online or at our aesthetic centres, you will be duly notified. You reserve the right to refuse to provide such data; however, please be aware that refusal may prevent us from fulfilling your requests or providing all or part of our professional services.
Use of Personal Data
We use your personal data strictly in accordance with this Privacy Policy. The primary purposes of such use include:
- Facilitating your use of our content and providing the information, products, or services you have requested;
- Sharing your photographic data within other electronic communication channels;
- Notifying you of updates to our products or services;
- Communicating with you regarding scheduled services or promoting other products/services that may interest you, including news or corporate events;
- Developing promotional or marketing materials to showcase services or products relevant to your interests.
Furthermore, we may track your usage of our services to enhance user experience and personalise our offerings. ANYA GLOW Limited may monitor anonymous usage statistics, such as daily visitation rates and service requests.
Cookies
We may employ “cookies” to collect information, which may include personally identifiable data. You can adjust your browser settings to refuse cookies; however, doing so may impair the functionality and accessibility of our website and its features.
Unsubscribe
If you wish to opt out of our communications, please notify us via email at info@anyaglow.com or use the "unsubscribe" link provided in our promotional messages. The unsubscription process will be completed within 14 business days of receipt of your request. If you do not receive a confirmation email, please contact us immediately. Unsubscription is free of charge.
Retention of Personal Data
If you cancel your ANYA GLOW account or membership, or request the deletion of your personal data, we will destroy the relevant data within 6 months unless otherwise required by law or contractual obligations. Personal data will only be retained for as long as necessary to satisfy legal or contractual requirements; any data no longer required will be securely disposed of.
Sharing and Disclosure
We warrant that we will not rent, sell or share your personal data with third parties, except where necessary to provide the services you have requested or under the following circumstances:
- Data may be shared with our parent company, subsidiaries, and affiliates to ensure compliance with this Privacy Policy. These entities are bound to manage your data in accordance with these terms;
- Data may be shared with trusted partners who process data on our behalf under strictly governed confidentiality agreements;
- Data may be provided to financial institutions, payment or credit card companies, credit reference agencies, or debt collection agencies to facilitate payment processing for purchased services;
- Your data may be processed or stored outside of Hong Kong SAR, in which case we will ensure compliance with applicable privacy laws;
- Data may be disclosed in response to subpoenas, court orders, or legal processes, or to establish, exercise or defend our legal rights;
- Data may be shared to investigate, prevent, or take action regarding suspected illegal activities, fraud, or violations of policies.
Protection and Security of Personal Data
Access to your personal data is restricted to employees, vendors, and business partners who require such access to provide services or perform professional tasks. ANYA GLOW Limited employs SSL (Secure Sockets Layer) encryption for transmitting sensitive information, including personal and payment data.
To safeguard your privacy and security, access to our website requires a unique username, member ID, and password. You acknowledge that transmission over such internal connections cannot be guaranteed as 100% secure; any data or transactions transmitted via third-party service providers are subject to potential interception. You agree that ANYA GLOW Limited shall not be liable for any unauthorised disclosure of your data or transactions under any circumstances.
While we take reasonable measures to protect your personal data, we remind you that no online or offline data transmission or storage system is entirely infallible. Consequently, we are not liable for any loss or damages arising from data breaches or unauthorised disclosures.
Contact Us
If you have any questions regarding this Privacy Policy, or wish to access or correct your personal data, please contact us during our office hours (Monday to Friday, 10:00 am – 6:00 pm):
Email: info@anyaglow.com
Last updated: 14/MAY/2026